Tag: webinar on revival and survival

Below are some take aways from the discussion: Ø             Engage with employees at home & hotel, as they are the real assets. Ø             Safety and security are of paramount importance. Ø             Online learning to update skills. Ø             Work with government authorities, health workers, police etc. Ø             Engagement with guests. Use loyalty program to engage with the guests. Ø             No buffet service in near future,  portion food to be served. Ø             In case having displayed buffet, only trained associates to serve food from the buffet, as per FSSAI instructions. Ø             Guest to leave the in-room dining (IRD) tray outside their room. ... Read more