Tag: twitter seva service

When you are touring in India, and wish to file a complaint, then just tweet your concerns to the Ministry of Tourism. The Ministry of Tourism is planning to launch a Twitter-based grievance redressal mechanism for tourists to file their complaints in real time. The ministry wants to replicate the External Affairs Ministry’s Twitter Seva Service, which was launched in 2016 with an aim to centralise and expedite its grievance redressal mechanism. Tourism Minister Prahlad Patel had a meeting with officials of Twitter this week and requested them to create a dedicated mechanism. The ministry is also likely to create ... Read more