Tag: kerala tourism helpdesk for tourists

Just a few days ago, Association of Tourism Trade Organisations India (ATTOI) secretary Manu PV received an emergency call from French Embassy, Pondicherry. The caller briefed Manu about a lady sitting somewhere in a restaurant in Thiruvananthapuram. All the hotels in the vicinity had denied her entry and she was distraught. There was no place that she could go to. So, this was clearly a distress call. Manu immediately knew that this was a question of the sector’s reputation. He told the Embassy that the lady can call him for any help. “I was sure I could arrange accommodation for ... Read more

The Department of Tourism has said that help desks set up to counter the corona virus menace have to be functional 24×7 and come to the rescue of tourists at all times. “The help desks should monitor all developments in this context and be vigilant enough to address any related issues,” the department stated on Wednesday. The new set of guidelines said that the help desks should be in constant touch with the volunteer committees that consist of the members of the various trade associations. “All assistance has to be extended to tourists who have no prior bookings but are ... Read more