Tag: IATA Passenger Agency Program
IATA agents booking flights need to enter passenger contact info from June 1
From June 1rst onwards, agents and advisors booking flights for clients through the IATA’s Passenger Agency Program must ask travelers if they want their contact information shared with airlines in the case of operational disruptions. Agents and advisors will be required to enter the passenger contact information (phone number and/or e-mail address) when booking flights beginning June 1. Carriers will be able to use the information to advise passengers of irregular flight operations and disruptions. “In the event the passenger exercises his or her right not to provide contact details it is incumbent on the Agent to indicate that the ... Read more