Tag: FHRAI

Tourism and hospitality industry hardly finds sufficient support from the Government, even when it is needed the most. Industry’s disenchantment in the wake of the neglect is not the first time: travel, tourism and hospitality sectors in India, despite having significant socio-economic contribution, get recurrent shocks of the negligence from the authorities much more often than other sectors. Akin to the global tourism sector, India’s leisure and recreation sector got shattered by the effects of the global pandemic. Yet, unlike in many other locations in the world, this sector got hurt deeply by the apathy of the authorities in offering ... Read more

FHRAI has appreciated the decision of the Maharashtra government for granting industry status to Tourism and for efforts to simplify the licensing process for Hotels & Restaurants. Mr. Gurbaxish Singh Kohli, Vice President Federation of Hotel & Restaurant Association of India ( FHRAI) thanked the government for the support and expressed hope that there will be a single-window licensing process. He said “We have been following up with every successive government in the Union, in the center as well as and in various states to get this travel, tourism, hospitality basically tourism, as an industry. We are very thankful to ... Read more

The Federation of Hotel & Restaurant Associations of India (FHRAI) has recommended that hotels should appoint a special officer nominated among managers, who will be responsible for Covid-19 response planning and implementation. In its reopening manual, addressed to all registered hotels and resorts in the country, FHRAI said the special officer will be the contact point for Covid-19 emergencies, having decision making powers as required. The officer has to be supported by the operations head, quality control, HR and a medical officer connected with the property. All hotels and resorts have to replace finger touch biometrics with alternatives, sanitise luggage ... Read more

The Federation of Hotel and Restaurant Associations of India (FHRAI) has criticised the stimulus package announced by the government, completing ignoring the concerns of the hospitality sector. “I am really shocked that tourism and hospitality was completely ignored despite PM Modi mentioning hospitality as one of the five pillars in his speech. We don’t know what was the criteria of importance. Is space programme more important than tourism? We had made 20 representations to the Department of Tourism and Ministry of tourism but not even one has been considered,” said Gurbaxish Singh Kohli, Vice-President, FHRAI (Federation of Hotel & Restaurant ... Read more

The Federation of Hotel & Restaurant Associations of India (FHRAI) has said it has initiated a training programme on COVID-19 preparedness in collaboration with food safety regulator FSSAI for hospitality professionals across the country. The programme aims to gear up hotel and restaurant players for a post-lockdown scenario to ensure the safety of their guests and to instil customer confidence, FHRAI said in a statement. It covers training on precautions to be taken and procedures that establishments should ensure implementing including receiving of raw materials, guest service, lobby management, and room maintenance post the lockdown, it added. “The idea behind ... Read more

Below are some take aways from the discussion: Ø             Engage with employees at home & hotel, as they are the real assets. Ø             Safety and security are of paramount importance. Ø             Online learning to update skills. Ø             Work with government authorities, health workers, police etc. Ø             Engagement with guests. Use loyalty program to engage with the guests. Ø             No buffet service in near future,  portion food to be served. Ø             In case having displayed buffet, only trained associates to serve food from the buffet, as per FSSAI instructions. Ø             Guest to leave the in-room dining (IRD) tray outside their room. ... Read more

The Federation of Hotel and Restaurant Associations of India (FHRAI) seeks assistance the of tourism ministry to find an amicable settlement of their dispute with online travel aggregators (OTAs) Go-Ibibo and Make My Trip (Go-MMT), and hospitality chain OYO Hotels. FHRAI has written to the Minister of State for Tourism, K J Alphons in this regard. It was informed by FHRAI in a media statement that they have written to the minister outlining the major issues of concern to the industry because of the OTAs’ unfair and arbitrary business practices. It claimed that a number of FHRAI’s members are experiencing ... Read more

Federation of Hotels and Restaurant Association of India (FHRAI) told ET that it is planning to approach the Competition Commission of India and the tourism ministry and that all four regional associations under FHRAI – North, South, East and West – are in line with its stance of nationwide protests if their demands are not met. Two weeks before FHRAI has warned of action against room aggregator OYO for large-scale breach of contracts, jeopardizing the safety of consumers and violation of laws. The move comes a week after the apex body issued a notice to online travel aggregators (OTAs) – ... Read more

Yogi Adityanath, Chief Minister, Uttar Pradesh, Inaugurates the 53rd annual convention of FHRAI Yogi Adityanath, Chief Minister of Uttar Pradesh, has announced that his state is envisaging becoming the country’s spiritual and wellness hub. The CM said the government is targeting annual investment of Rs 50 billion in the tourism sector. He was addressing the 53rd annual convention of the Federation of Hotel and Restaurant Associations of India (FHRAI) on 21st September 2018 in Lucknow “Under the central roadmap to boost domestic tourism, UP is having the maximum religious tourism hubs in the country, which includes the Ramayan Circuit, Buddhist ... Read more