Tag: covid-19 crisis

Emirates airline said it has refunded over $500 million (AED1.9bn) to nearly 650,000 passengers in the last two months, following through on its promise to accelerate Covid-19-related requests from customers. The Dubai carrier had announced in April that it would work on increasing its online capabilities to deal with nearly half a million refund requests from customers since the outbreak of the Covid-19 pandemic.  Emirates said in order to meet the initial target of 500,000, it expanded its processing capability from an average of 35,000 requests a month to nearly 200,000, which allowed it to process 30% more. The average refund amounted ... Read more

India will begin phase-4 of its repatriation mission this Friday, with over 912 flights scheduled over six weeks. Private airlines will play a major role, with IndiGo operating 457 flights and GoAir chipping in with 41 flights. This phase is the biggest so far, but will focus on fewer countries, with flights from only 17 nations. In this phase, Air India will focus almost exclusively on long-haul destinations, leaving shorter routes to Air India Express and private carriers. Long-haul destinations include flights to Australia, the UK, the US, Ukraine, Canada, and Kenya. These flights will operate between July 3 and ... Read more

Mexico’s oldest legacy airline, Aeromexico, has said that it has filed for Chapter 11 reorganization, a form of bankruptcy in which the carrier can keep operating while its debts and obligations are sorted out. The airline said “this legal process will not interrupt the airline’s operations” and that all tickets, reservations and bonus points would continue to be honoured, news agency AP has reported. Like many airlines throughout the world, Aeromexico has been squeezed by a decline in travel due to the coronavirus pandemic. Aeromexico General Director Andrés Conesa said “the COVID-19 pandemic has had an unprecedented impact on the ... Read more

The Fern Hotels & Resorts, one of India’s leading hotel chains, is looking to partner with standalone hotels and enter into management contracts, Param Kannampilly, the Chairman & Managing Director of the company has said. Explaining the benefits of associating with the company he said, “We have a robust sales and marketing network with a pan-India presence, so the association will help individual hotels grow their corporate, MICE and leisure business in these uncertain times”. “We can look into the possibility of tie-ups under our Fern, Zinc and Beacon brands depending upon the property,” he added. Providing details of the newly announced ... Read more

Two prominent Taj hotels in south Mumbai have received threat calls from Pakistan, with the caller threatening to carry out a terror attack similar to the 26/11 attacks. Security has been heightened at both the hotels following the calls. The Taj Mahal Palace in Colaba and the Taj Lands End in Bandra received calls on their landline phones. The police said they are in the process of identifying the caller. Both the hotels are extremely popular with both domestic and international tourists, but are currently closed due to the coronavirus outbreak. Police said that the first threat call was made ... Read more

Emirates has announced that it will restart passenger flights to Cairo and Tunis from July 1, Glasgow (from July 15) and Malé (from July 16). This will bring Emirates’ network to 52 destinations in July, offering travellers convenient connections between the Middle East, Africa, Asia Pacific, Europe and the Americas through its Dubai hub, while ensuring the health and safety of customers and employees on the ground and in the air. Customers from Emirates’ network can also travel to Dubai following the announcement last week that the city will be open to business and leisure visitors from July 7, with new air ... Read more

Pride Group of Hotels has announced its first-ever ‘Holiday Bond’ to welcome patrons back, in the new normal. The campaign offers an exclusive voucher for the forthcoming travel of its guests. The holiday bond – which includes an exclusive voucher for the imminent travel of the guests – can be bought for one of their seven participating properties at Rs 10,000 (plus taxes) and can be redeemed for services worth Rs 13,000. The bond is valid until November 14, 2020.  Satyen Jain, CEO, Pride Group of Hotels says, “We believe that when people travel, they shouldn’t have to compromise on ... Read more

Thomas Cook (India), an integrated travel services company, has introduced Staycations — an array of mini-vacations for Indians increasingly seeking quick, stress-free getaways close to home. With stays at handpicked hotels, either within one’s city of residence or at a short driveable distance, Staycations come attractively priced. According to Thomas Cook India’s “Holiday Readiness Report – Future of Travel post Covid-19”, 64% respondents were keen on a domestic holiday. However, most ranked health & safety as a primary concern. To ensure a perfect blend, Thomas Cook’s Staycations are designed to allow Indians to unwind at hotels in their home city or ... Read more

Various stakeholders representing Pahalgam tourism on Sunday requested the administration to allow tourists from other districts to visit Pahalgam so that local businesses can survive the COVID-19 aftermath. The point was raised at a meeting organised by the Pahalgam hoteliers, tourist taxi operators, adventure operators, pony wallas and other tourism allied service providers. The meeting was presided by Faheem Behaqi, sub-divisional magistrate of Pahalgam. The tourism trade representatives requested that since there are no tourists coming from outside, it would be good if administration would allow locals to visit Pahalgam. The representatives were informed that the Jammu & Kashmir tourism ... Read more

The Hotel and Restaurant Association of Odisha (HRAO) has urged the Indian government for long term measures to save the hotel industry from sinking further, due to the pandemic. In a letter to Union Tourism Minister Prahlad Singh Patel, HRAO chairman JK Mohanty said although hotels have been allowed to run with 30% capacity, there is no occupancy as people are scared to travel by trains and flights. The hoteliers said they have not yet received any relief either from the Centre or the State Government despite the repeated appeals explaining the miserable condition.      Meanwhile, the Odisha Cultural Circle ... Read more

The fifth edition of the Music Tourism Convention, originally scheduled for this September in Cleveland, Mississippi, has been postponed until 2021. Due to the unprecedented COVID-19 pandemic, event hosts Visit Mississippi, the city of Cleveland and Music Cities Events decided to move the dates of the convention to Sept 29 – Oct 2, 2021. The event will feature tourism organizations, the music and events industry and academics from around the world. “We’ve looked at all of the factors created by COVID-19 which are impacting this year’s event, and have decided alongside our partners that we need to postpone to ensure ... Read more

Domestic tourists generated most of the tourism traffic in Slovenia in May when the country eased certain coronavirus restrictions on some tourist activities, See News has reported. In April, the coronavirus pandemic brought the Slovenian tourism to a halt, with the sector registering no new tourist arrivals. In May, domestic tourists generated over 13,000 arrivals and some 25,000 overnight stays versus 3,800 arrivals and some 14,000 overnight stays made by foreign tourists, the statistical office said in a statement. Thus, tourist arrivals and overnight stays in May represented only 4% of the traffic recorded in May 2019. Most of the foreign ... Read more

Italy has reassured visitors that it is ready to welcome them back having announced new safety guidelines for tourists. The Italian tourist board (ENIT) has published new protocols, which include wearing a face mask in enclosed spaces, providing hand sanitisers and applying one-metre social distancing rules in all public areas, including restaurants and hotels, Travel Weekly has reported. British tourists have been allowed to visit Italy with no quarantine measures on arrival from July 3, although quarantine measures still remain in place on return to the UK – with a review due on June 29 that could see air bridges ... Read more

A new interactive has been designed to help Canadians navigate travelling in a world still plagued by the COVID-19 pandemic. Created by the Canadian Travel and Tourism Roundtable with the goal of promoting safe travel and “to help save the summer travel season,” the map allows users to enter where they’re travelling from, as well as their province of residence – at which point it will indicate where all they’re currently allowed to visit.  Quebec residents travelling from Quebec, for example, are allowed to visit British Columbia, Alberta, Saskatoon, and Ontario, as indicated by a green colour on the map. Manitoba and ... Read more

Losses suffered by Malaysia’s tourism sector has amounted to around RM45 billion, during the first half of this year. Tourism, Arts and Culture Minister Datuk Seri Nancy Shukri said tourism is one of the economic sectors hit the hardest by coronavirus, and is expected to be the last to recover. To fight the issue and to assist local tourism stakeholders, Nancy said a grant known as Galakan Melancong Malaysia (GAMELAN) will be extended, primarily for domestic promotion and marketing activities. “The ministry has also introduced a Special Fund for Tourism or SFT that supports the development of small and medium ... Read more