Singapore Airlines issues guidelines for on-board services, simplifies meal plan

Singapore Airlines has initiated changes to its on-board meal services, in line with the new pandemic situation. The effort will be to reduce risk of contact for both customers and the crew, to ensure a safe journey.

The following are the expected changes:

• Meal services have been suspended for flights within Southeast Asia and services to mainland China, due to regulatory reasons; snack bags are provided to customers instead
• In first and business class on long haul flights, a single tray service will be introduced in place of a table layout service
• In economy class on long haul flights, the meal service is being simplified
• Alcohol offerings have been adjusted across all classes
• The airline is working with regulators to progressively enhance food and beverage services
• Singapore Airlines’ SilverKris Lounges will feature a la carte meals instead of the buffet service that was offered in the past

Besides this, all Singapore Airlines passengers will get care kits, including a surgical mask, anti-bacterial hand wipes and hand sanitisers. The crew will wear face masks throughout the flights, eye goggles will be worn while interacting with customers and gloves will be mandatory during meal service.