ITC Hotels launches contact-light laundry services across India

ITC Hotels has launched Lavanderia, a contact-light laundry service, now available to customers in various metros across India.

The initiative offers strict monitoring of safety and hygiene norms at each step. The service allows customers to hand over the items at a designated point at the hotel. The laundry would be ready for pick up by the customer within 24 hours, where the customer would be intimated via a message which would include a payment link to enable contactless payment.

The entire process remains contact-light with safe distancing at every point.

Anil Chadha, COO, ITC Hotels said, “We endeavour to bring them a clean and hygienic laundry service that follows sustainable practices embedded in the process that works on a contact light service design.

“Our associates have undertaken special training programmes to understand and enable these services through a defined protocol that adheres to stringent quality and safety checks,” he added.

The Lavanderia services are available pan India at ITC Hotels in Delhi, Kolkata, Bengaluru, Hyderabad, Vishakhapatnam and Chennai.

More destinations will be added by the end of the month. ITC’s Lavanderia services may be accessed by city residents too.