Airline, travel companies engage in confidence building measures: CarTrawler report

The airline and travel industries are adopting novel measures to build confidence among travellers. CarTrawler, a Dublin based mobility solutions provider, has come up with a report about the various ways in which the companies are trying to drive up confidence among consumers.

Airlines, hotels, vacation rentals, car hires, airport transfers, and sightseeing companies are already making decisions to ensure the safety of their customers, the report said. This confidence will be built in layers, and here are some of the examples provided in the report:

Emirates prohibits large carry-on bags in an effort to reduce congestion in the aisles while boarding and deplaning, and to speed the process.

Etihad Airways is trialling new passenger screening kiosks to help identify travellers at the early phases of COVID-19 infection.

Hilton introduced an exceptional branding and operations platform in partnership with Lysol and the Mayo Clinic to boost guest confidence in hotel accommodations.

Korean Air has implemented temperature checks for all passengers boarding aircraft at Seoul Incheon Airport.

United is integrating electrostatic spraying into its cleaning procedures on all flights.

Xiamen Airlines has an inflight separation zone for ill passengers in the aft cabin.

“We are starting to see more positive signs across the travel industry and countries accounting for 85% of world GDP are now past their peak of new cases. This in itself is a precursor to easing restrictions on travel bans,” said Aileen McCormack, Chief Commercial Officer at CarTrawler. “Regaining consumer confidence in travel is the key to regenerating the industry. Travel is certainly facing turbulent times, but our industry will get through this,” he added.