Aitken Spence Travels wins Best Inbound Tour Operator Award

Aitken Spence Travels has won the Best Inbound Tour Operator award under the Travel and Tourism Operator – Large category at the National Tourism Awards 2018 conducted by the Sri Lanka Tourism Development Authority.

Aitkens had won this prestigious award for three consecutive years previously. This year the winners were selected by a panel of eminent industry experts and corporate professionals. The competition entailed a written application and presentation to the judging panel and site visits. The criteria covered audited Financial performance, Corporate Social Responsibility, commitment to the environment, Business and marketing plans, Customer care, HR and Sustainability.

“Over the years, Aitken Spence Travels has been opening new markets across continents to expand and enrich the tourism industry in Sri Lanka. In the last financial year, the company served more than 178,000 happy visitors from across the globe to grow its overall arrivals to 16 per cent, when Sri Lanka’s national average on arrivals were at 7 per cent. The company can boldly state that we are the single largest room inventory buyer of 500,000 room nights of different star category hotels across the island and have generated over 1,500 indirect employment opportunities in the communities we work and operate,” Managing Director of Aitken Spence Travels, Nalin Jayasundera told Sunday Observer.